ZOOM+Care - Chatcare

Chat has quickly become the magnetic center of the digital universe. ZOOM+Care harnessed that power to deliver care to its members.

My team created a cross-platform digital chat product that enables doctors to see several patients at a time, quickly diagnose and treat many common conditions, and prescribe meds and labs, all via chat.

I designed the patient-facing side of the product. I started with familiar chat patterns, and incorporated a uniquely branded look and feel. I had to make a simple tool that would delight users and be easy to use, while also feeling safe, secure, and trustworthy.

The chat UI provides the user with responses to questions that directly correspond to ZOOM+Care’s gold standard charting. This enables the conversation to stay on track and ensures the user is getting the right care quickly and efficiently.

In-House Work

UI/UX Design